Policies & Procedures
Suggestions to Ensure a Wonderful Spa Experience
- Please arrive 15 minutes prior to your scheduled appointment.
- Wear whatever is most comfortable. A robe and slippers will be provided when you arrive.
- Openly discuss your likes, dislikes, concerns or areas of focus with your spa therapist.
- It is recommended that you keep your valuables with you at all times. The spa does not assume liability.
- You may request a male or female therapist. However, availability of a particular therapist cannot be guaranteed.
- Please contact us at least 24 hours in advance for cancellations to avoid a full service charge. All packages must be guaranteed with a gift certificate or a credit card.
- Only Spa Packages are automatically subject to an 18% service charge. Gratuity for exemplary service is discretionary.
- Please avoid the use of cellular telephones while in our spa.